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Our Mission:

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision:

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values:

Accessibility: We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.
Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Job Summary:

The Certified Pharmacy Technician provides professional customer service to pharmacy customers and assists the Pharmacists with dispensing medication in a timely fashion.
Receive and process prescription and refill requests and verify all the necessary information is available and correct on the electronic or written prescription and enter these details into the pharmacy database. accurately label and package prescription bottles and containers.
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Store prescriptions properly to ensure they're safe for use and that they maintain the required quality standards.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols.
Organizes medications for pharmacists to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
Answer prescription-related questions and educate patients on the appropriate use of medication, including frequency and method of intake or application, and Refer patients to the pharmacist for more in-depth medical questions related to prescriptions.
Process insurance claims, including determining the patient's insurance company and information, calling the insurance company to verify coverage, running the medication through the patient's insurance and updating the insurance coverage in the pharmacy system.

Requirements:

Essential Skills and Competencies:

High School Graduate.
Pharmacy Technician Certificate.
Minimum of 2 years' experience as a Certified Pharmacy Technician preferred.
Customer service experience.
Experience operating a cash register.
Attention to Detail - Ensuring medication accuracy and patient safety.
Customer Service Skills - Effectively interacting with patients and healthcare professionals.
Mathematical Skills - Calculating dosages and processing insurance claims.
Multitasking Ability - Managing multiple tasks in a fast-paced retail environment.

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