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Mission Statement:

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision:

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, access, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Job Summary:

The Director of Nursing provides strategic, clinical, and operational leadership for nursing services across all clinical sites. This role is responsible for ensuring high-quality, patient-centered care, effective nursing operations, and compliance with regulatory standards. The Director of Nursing oversees nursing staff, supports workforce development, and leads quality improvement initiatives to enhance care delivery and patient outcomes. This role partners with clinical and operational leadership to strengthen workflows, optimize performance, and support access to care.

This position plays an important role in advancing our mission of providing exceptional, accessible, and compassionate healthcare for all.

Essential Job Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Nursing Leadership and Operations:

Provide leadership and oversight of nursing services across all clinical sites.
Supervise nursing leadership, nurses, and clinical support staff.
Ensure effective staffing models, scheduling, and operational coverage.
Support daily clinic operations and ensure efficient patient flow.

Clinical Quality and Patient Care:

Ensure delivery of high-quality, patient-centered nursing care.
Monitor clinical practices to ensure adherence to standards and protocols.
Serve as a clinical resource to support care teams and patient management.
Provide direct patient care as needed to support operations.

Quality Improvement and Performance Management:

Develop and lead nursing quality improvement and performance initiatives.
Monitor clinical outcomes, audits, and performance metrics.
Identify gaps in care delivery and implement improvement strategies.
Collaborate with leadership on UDS, HEDIS, and value-based care initiatives.

Staff Development and Education:

Lead recruitment, onboarding, and retention of nursing staff.
Develop and oversee staff education, training, and competency programs.
Foster a culture of mentorship, accountability, and continuous improvement.

Regulatory Compliance and Risk Management:

Ensure compliance with infection control, OSHA, CLIA, and regulatory standards.
Maintain policies, procedures, and standards of practice for nursing services.
Support accreditation, audits, and regulatory site visits (e.g., HRSA, Joint Commission, NCQA)
Monitor and address clinical risks, incidents, and quality concerns.

Collaboration and Organizational Leadership:

Partner with clinical, operational, and outreach leadership to improve care delivery.
Support implementation of clinical programs and initiatives.
Maintain effective communication with executive leadership regarding performance and challenges.
Promote a collaborative, team-based approach to patient care.

Other Job Duties & Responsibilities:

Perform other duties as assigned.

Supervisory responsibilities:

Oversee nurses and medical assistants.

Competencies:

Strategic Leadership: Sets direction and drives initiatives that align operations with organizational goals and long-term success.
Clinical and Operational Expertise: Applies clinical knowledge and operational insight to ensure safe, efficient, and high-quality service delivery.
Communication: Communicates clearly, professionally, and effectively with staff, leadership, and stakeholders.
Collaboration: Builds strong partnerships across teams to support coordinated, effective operations and care delivery.
Problem Solving & Critical Thinking: Analyzes complex data and implements solutions.
Decision-Making: Makes informed, timely decisions that support patient care, operations, and organizational priorities.
Mission Alignment: Demonstrates commitment to the organization’s mission of providing exceptional, accessible, and compassionate healthcare for all. Aligns daily work with organizational values and community impact.

Required Job Qualifications:

Active Registered Nurse (RN) license in good standing.
Bachelor of Science in Nursing (BSN), Public Health, or related field.
Minimum of 3 years of healthcare leadership or management experience.
Proficiency in EHR systems (e.g., Epic, eClinicalWorks, NextGen).
Knowledge of UDS, HEDIS, and value-based care metrics.
Proficiency in Microsoft Office and data analysis tools.

Preferred:

Experience in FQHC, community health, or ambulatory care setting.
Experience with quality improvement and performance management.
Experience with regulatory and accreditation standards.

Work Environment:

This role operates in both clinical and admirative settings across multiple sites. The position requires flexibility and the ability to manage competing priorities in a fast-paced healthcare environment.

The individual must be comfortable working in a collaborative, fast-paced, mission-driven healthcare environment focused on providing exceptional, accessible, and compassionate healthcare for all, particularly within diverse and underserved communities.

Physical demands:

Ability to stand, walk, and move throughout clinical areas.
Frequent use of hands for clinical care and documentation.
Ability to assist patients as needed.

Travel Required:

Travel between clinic sites is required to support nursing operations and leadership responsibilities.

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